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Privacy Policy

Last updated: August 2026

1. Who we are

Techno Believe Solutions Ltd ("Techno Believe", "we", "us", "our") is a company registered in England and Wales. Our registered office is at 128 City Road, London, EC1V 2NX. We are the data controller for personal data collected through this website and in the course of our services.

2. What data we collect

We may collect and process the following personal data:

—Identity data: name, job title, company name
—Contact data: email address, telephone number, postal address
—Usage data: IP address, browser type, pages visited, time on site, referral source — collected via analytics tools
—Conversation data: messages sent via our AI assistant (Ask Techno) on this website
—Financial data: billing information processed securely through Stripe — we do not store card data ourselves
—Communications data: emails, enquiries, and other correspondence you send us

3. How we collect your data

—Directly from you: when you contact us, fill in a form, book an audit, or use the AI chat on this site
—Automatically: via cookies and similar technologies as you browse this website
—From third parties: our booking provider (Cal.com), payment provider (Stripe), and analytics tools

4. How we use your data

We use your personal data for the following purposes and on the following legal bases:

To respond to enquiries and provide our servicesContract / Legitimate interests

To process payments for our audit and build engagementsContract

To send you the AI Brief newsletter (only if you opt in)Consent

To improve our website, AI systems, and servicesLegitimate interests

To comply with legal obligationsLegal obligation

To send you relevant follow-up communications about our servicesLegitimate interests

5. Who we share your data with

We do not sell your personal data. We may share it with:

—Stripe: payment processing (PCI-DSS compliant)
—Cal.com: appointment booking
—Supabase: secure database infrastructure (EU data centre)
—Vercel / Cloudflare / Google: hosting, CDN, bot protection, cookieless website analytics, and AI infrastructure
—Professional advisors (legal, accounting) under confidentiality obligations
—Law enforcement or regulators where required by law

6. International transfers

Some of our service providers are based outside the UK. Where we transfer personal data internationally, we ensure appropriate safeguards are in place — including Standard Contractual Clauses approved by the ICO, or transfers to countries with UK adequacy decisions.

7. How long we keep your data

—Enquiry and chat data: 2 years from last contact
—Client engagement data: 6 years (required for accounting/tax purposes)
—Newsletter subscribers: until you unsubscribe
—Website analytics: aggregate counts only — no personal data is stored

8. Your rights under UK GDPR

You have the right to:

—Access the personal data we hold about you
—Correct inaccurate or incomplete data
—Request deletion of your data ("right to be forgotten")
—Restrict or object to processing
—Data portability (receive your data in a structured format)
—Withdraw consent at any time (where processing is based on consent)
—Lodge a complaint with the ICO (Information Commissioner's Office): ico.org.uk

To exercise any of these rights, email us at hello@technobelieve.com. We will respond within 30 days.

9. Cookies

We use cookies and similar tracking technologies. For full details, see our Cookie Policy.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date. Your continued use of our website or services after any changes constitutes acceptance of the updated policy.